Return Policy

  • Before Shipment: Orders can be cancelled; full refund provided.
  • Post-Shipment: Cancellation is not possible once shipped.


  • Initiating Exchange: Contact us for size changes after receiving the product.
  • Process: Return the product → We verify → Exchange dispatched within 48 hours.


  • Return Window: 14 days from delivery.
  • Criteria: Product must be unused, in original condition and packaging.
  • Procedure: Contact customer service for return instructions and address. Proof of purchase required.

Additional Information

  • Custom Items: No refunds on custom-order/personalized items.
  • Shipping Costs: Covered by customer, unless error on our part.
  • Restocking Fee: None charged.


  • Inspection and Notification: After return inspection, we notify you of refund status.
  • Processing: Refund within 3 business days to original payment method, if approved.

Refund Issues

  • Steps to Take: Check bank account → Contact credit card company → Contact bank.
  • Contact Us: If refund is delayed or missing after above steps.